If you are browsing and reading information on our website, then we may collect and store the following information about your visit:
If you are a Zeronet customer, Zeronet's Terms and Conditions apply to your use of Zeronet services. Choose the Terms and Conditions that refer to the Zeronet service you use. The relevant Terms and Conditions set out our commitments to you regarding collecting, holding and using information about you.
We use your information to measure the number of visitors to different parts of the site and for a number of different purposes connected with the provision of telecommunication services, for example, to measure the effectiveness of advertising.
Although we may publish aggregated information about usage patterns, we do not disclose information about individual machines or persons except for the reasons set out below in this section. We do not sell information which identifies you personally. We may gather more extensive information if we are concerned, for example, about security issues. If necessary, we can disclose information to relevant law enforcement authorities, such as the Police or the Department of Internal Affairs.
If you choose to provide us with personal information such as your email address, for example by filling out an electronic query or order form, we will use the information to communicate with you in relation to all the goods and services which we provide to you or which we consider might be of interest to you. This may include email marketing.
Personal information will be stored and used in accordance with our Terms and Conditions.
We use a person’s name to personalise any messaging during the sign-in and store their name in the identity we create.
We use the email address as the identifier for the My Account identity as it is email based and needs a unique email address for each identity.
Our website places a cookie on the hard drive of your computer. A "cookie" is a file which allows us to track and target the interests of users. In addition, our website uses third party cookies from Google Analytics for Display Advertisers, including the following:
While we recommend that users enable cookies on their browsers in order to enjoy all the features of our website, the decision remains in the hands of the individual. Most browsers allow you to control management of cookies, this will be different depending on each user's PC - refer to your browser help menu for further information.
You have the right to access to personal information we hold about you where it is stored in such a way that it can be readily be retrieved. If the personal information we hold about you is not accurate or complete, then you may ask us to correct it.
To update your personal information, such as your billing address, you can contact us by email.
When signing in or shopping online, look for the 'padlock' symbol at the bottom of your web browser. The 'padlock' symbol is a certificate of authenticity and ensures the site is secure. You can double-click the padlock symbol to view the certificate's details.
Secure Socket Layer (SSL) is the most accepted way of ensuring the security of transmitted information to and from Internet sites worldwide. On our site, it operates when you complete and send forms, but not while you are simply surfing the site. We are using SSL with VeriSign Authentication Certificates with RC4 128 bit encryption.
There are two ways to unsubscribe to any email message
If you have difficulty unsubscribing using any of the methods above, please email [email protected].
If you feel that your email address has been used without your permission and contacting the sender has not yielded satisfactory results you can issue a formal complaint by emailing us at [email protected].
We may change this policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. We will tell you about any changes by posting an updated policy on our website. Any change we make applies from the date we post it on the website.